Samsung Authorized Service Center

       

As one of the UAE largest Samsung Authorize Service Center, you can be assured of the best service and great customer experience. Our highly experienced Award winning ,Samsung Certified Engineers are just the right people to manage your repairs and give you great advice.

Here’s why DG Help is customers’ first choice!

Warranty Repairs

If your device is in warranty, then let us pick up the tab and get it fixed. No matter where you originally purchased the device, we have got you covered.

Out of Warranty

For just AED 25 let our engineers diagnose the problem. This will enable them to give a detailed quote including the parts to be used. In case you wish to go ahead with the repair the initial advance of AED25 will be waived off.

In store service experience

Get your device serviced in the ambience of retail store. Treat yourself to coffee while your device gets repaired if it is a software issue.

Repair face to face with Samsung Certified Engineers

Watch the Engineers repair and at the same time get your queries answered face to face.

Opening hours

Reach us whenever you are free. We are open 365 days/year from 10:00am to 10:00pm.

30 days warranty

All our repairs come with a 30 day warranty.

Loaner units

Ask for loaner units in case you need a phone while your device is being repaired. Our Apple consultants will be happy to help you.

Data Transfer

Afraid of losing your data or have not backed up your data. Not to worry, we can transfer the data to a USB and retransfer it back to your device when it is repaired.

Trade In

In case you do not want to repair the existing phone or wish to upgrade to a new model, then utilize DG buyback program to trade your phone for a Sharaf DG gift voucher. You can buy any product with the gift voucher.

Warranty Repairs

If your device is in warranty, then let us pick up the tab and get it fixed. No matter where you originally purchased the device, we have got you covered.

In store service experience

Get your device serviced in the ambience of retail store. Treat yourself to coffee while your device gets repaired if it is a software issue.

Repair face to face with Samsung Certified Engineers

Watch the Engineers repair and at the same time get your queries answered face to face.

Opening hours

Reach us whenever you are free. We are open 365 days/year from 10:00am to 10:00pm.

30 days warranty

All our repairs come with a 30 day warranty.

Loaner units

Ask for loaner units in case you need a phone while your device is being repaired. Our Apple consultants will be happy to help you.

Trade In

In case you do not want to repair the existing phone or wish to upgrade to a new model, then utilize DG buyback program to trade your phone for a Sharaf DG gift voucher. You can buy any product with the gift voucher.

Data Transfer

Afraid of losing your data or have not backed up your data. Not to worry, we can transfer the data to a USB and retransfer it back to your device when it is repaired.

DG Shield

The DG Shield product insurance and replacement plan is a unique service that protects Products purchased from Sharaf DG against Liquid Damage, Accidental Damage and Theft.
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Extended Warranty

Pay an additional 10%, 15% or 20% of product price for additional Extended Warranty of 1 year, 2 years and 3 years respectively. It guarantees replacement of product if it fails in 3 months, 6 months and 1 year from the date of purchase if you have brought 1 year, 2 years or 3 years Extended Warranty respectively.
Learn More...

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