Frequently Asked Questions

Where are the Apple Service Center located?

Is the Apple Service Provider open during public holidays?

Yes, Apple Service Center operates on public holidays, 365 days, 7 days a week, from 10:00AM to 10:00PM.

What are the operating hours of Apple Service Center?

Apple Service Centers are open 365 days a year from 10 am to 10 pm.

Is the Apple Service Provider open all 7days in a week?

Yes, Apple Service Center works 365 days, 7 days a week, from 10:00AM to 10:00PM.

Back Glass Broken, is it replaceable for iPhone?

Back Glass replacement is not applicable for iPhone‘s as per Apple standard, instead complete unit replacement is offered.

How long does it take to repair my iPhone?

We can repair the iPhone in 1 hour*
* subject to availability of part

Do you replace Screen for Apple iPhone 6?

Screen replacement is not applicable for iPhone 6 as per Apple standard, instead complete unit replacement is offered.

What are the common issues in iPhone?

Does Apple repair iPad screens?

Screen replacement is not applicable for Apple iPad as per Apple standard, instead complete unit replacement is offered.

How does AppleCare+ handle cracked screens of Apple iPhone?

Apple iPhone damaged, cracked screen replacement is covered in AppleCare+

If you have AppleCare+ for Apple iPhone it covers?

  • 2 years of Apple iPhone repair,
  • Covers 2 accidental damages includes liquid damage, physical damage, Standard manufacturing defects etc. (1 accidental damage per year).
  • Global warranty support.
  • When accidental damage you pay only AED 99 for Screen repair or AED 349 for unit exchange.

Can I buy AppleCare+ when the screen of my iPhone is already cracked?

AppleCare+ can only be bought if the Apple iPhone is in original condition and within 60 days of Apple iPhone purchase.

Will Apple replace a water damaged iPhone?

Yes, liquid damaged Apple iPhone are eligible for replacement under AppleCare+ or exchange price depending on iPhone model.