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DG Help is Authorized Apple Service Provider, offering In-warranty and Out-of-warranty repairs for all Apple products. Our engineers are trained by Apple for repairs and we use genuine parts and tools provided by Apple to repair above products. This includes repairs covered by Apple’s warranty and AppleCare+.
Choose your Apple Product for Repair
We are the UAE largest Apple Authorised Service Center specializing in repair of iPhone, iPad, Watches, MacBook, iMac , Beats and iPod. Our technicians are skilled and practice a diagnosis to make sure that the repair is done the right way at one go and save your precious time.
Zero Service Charges on iPhone Fixes
No Service Fees on iPhone Repairs: Broken Screen, Drained Battery, Faulty Camera, and More
Frequently Asked Questions
Where are the Apple Service Center located?
Is the Apple Service Provider open during public holidays?
What are the operating hours of Apple Service Center?
Is the Apple Service Provider open all 7days in a week?
Can I repair my Apple product from a place which is not Apple approved?
What happens next once I submit my Apple device for repair at your Service Center?
Do you have an option to make the payment online?
Is payment made online safe and secured?
Back Glass Broken, is it replaceable for iPhone?
How long does it take to repair my iPhone?
Do you replace Screen for Apple iPhone 6?
What are the common issues in iPhone?
Can I replace the battery of my iPhone without being submitted to the service center?
Does Apple repair iPad screens?
How does AppleCare+ handle cracked screens of Apple iPhone?
If you have AppleCare+ for Apple iPhone it covers?
Can I buy AppleCare+ when the screen of my iPhone is already cracked?
Will Apple replace a water damaged iPhone?
Apple Authorised Service Provider
We want to make you happy with affordable prices on: iPhone Screen repair, iPhone Battery replacement, MacBook repair, MacBook Screen repair, iMac repair, Apple Watch Repair, iPad repair, iPod Repair and AirPods Repair.
We are the brand recommended service center for iPhone repair service in Dubai UAE. We also provide pickup and delivery services to your home and work location. You can also visit the iPhone Service center directly. Our iPhone repair centers are open 365 days. The working hours of our service centers are from 10 AM to 10 PM. We are highly skilled to do all Apple repair at affordable prices. You can get all the issues related to your Apple device resolved by us. We are the authorized service center for iPhone repair. Mac repair. iPad repair. Apple TV repair. Apple Watch repair. You can visit our service center for any small issue with your iPhone. Even a small crack on your screen impacts the function of your iPhone. Cracked screens can be frustrating to use. It might work fine at the moment, but there is an increased risk of your phone suddenly becoming difficult to use.
There could be various other issues with your iPhone that will need immediate attention. Get a quick check of your iPhone. Here are a few of them. Water Damage. Frozen Screen. iPhone won’t power off. The volume button is stuck.
You can also visit our service center if you are unable to connect to the WIFI. If the battery is draining fast. If the Microphone not working. If there is a problem with Bluetooth. Or if the iPhone camera doesn’t work. We are will be happy to provide a complete solution and an excellent Apple repair with the utmost care.
We repair iPhone. Anywhere in UAE. We have introduced our all new pick and drop off option for iPhone repair. Scheduling the repair for you iPhone is easy now through our website, you can follow few simple steps. To book the repair of your iPhone
At first, you need to choose the iPhone you want to get repaired. You need to describe in a few lines about the issue with your iPhone. You will have to enter the location from where you want us to pick up the iPhone. You will receive an order confirmation number on placing your order, you will then receive a confirmation call regarding your iPhone repair and once you confirm it our logistic partner we will pick your iPhone on the scheduled date & time.
After your iPhone reaches the iPhone repair center your iPhone will then be inspected and repaired by certified engineers. We will keep you updated about the status and repair servicing charges of your iPhone, if there is any. Your iPhone will be fixed by us in just a day or two and after quality checking, we will start preparing for the delivery of your iPhone.
After the quality check, we will hand over your iPhone to our delivery partner and they will be at your doorstep in a matter of a day or two depending on your location. That’s it! You will receive your iPhone in a much improved and better state contrary to what it was handed over.
While our engineers repair your iPhone, we will also provide a real time tracking status of your iPhone repair through our website where you can check the progress of your iPhone repair. You will have an option to know when our service engineers completed the diagnoses of your iPhone, when did we start the repair of your iPhone and when is your iPhone ready for collection or dispatched to your location in case of delivery service .
Our iPhone Service center also takes care of the repair of your iPhone if it is eligible for Apple Care, and all other Sharaf DG insurances like Extended warranty, DG Shield, and DG Shield +.We being an authorized service center for all your Apple devices, you can ask us to cover the iPhone repair under any of these insurance you carry on your iPhone.
We provide one of the best authorized MacBook repair in Dubai. You can visit our service center for your MacBook repair without any appointment. Our MacBook authorized service centers are located in Dubai, Abu Dhabi and Al Ain. We operate 365 days, 10 AM to 10 PM.
You can even book a repair with us online and we will arrange for the pick and drop facility.
MacBook is a largely preferred Apple device and most people around the globe own it. In addition to offering unparalleled performance, MacBook is a stylish, compact device that can be carried everywhere. Due to its portability, the device can be used for work purposes while on the move. Although it is brilliant in several ways, it can also have issues like MacBook not turning on, Broken Screen, Battery draining quickly, Overheating, track pad not working, Wi-Fi not working. MacBook should be maintained on a regular basis to keep performing well. Do not wait until your device has severe damage, book your repair with us for your Mac Mini, Mac Pro, MacBook-13- inch and MacBook Air.
Our Service Engineers for MacBook are Apple certified and are brilliant at their work. They provide utmost care while repairing your MacBook. Starting from the time they receive the device at the service center till they complete the repair they take care each steps of the repair responsibly. Be that be the diagnosis, placing orders for the parts required, fixing the new parts and then the final testing of your MacBook . Our technicians also call and talk to the customers directly if it is needed during the course of your MacBook repair.
Our MacBook Technician are experienced and customer centric. What else you need when you give your favorite device for repair!
iPad is also one of the most used products these days with some hard selling happening for iPad. iPad can do all the things that a laptop or a desktop can do. With an iPad helping you with so many things, it is incline to face certain technical issue sometimes. Certain common issues that you might face with your iPad like iPad Wi-Fi Not Connecting, iPad Screen Keeps Freezing, iPad stuck on Startup Logo, iTunes does not recognize the device, iPad Not Charging, iPad Not Turning On. When you face these issues you might want to look around for a reliable and affordable iPad service center. And here we are. We are one of the most preferred authorized service center for iPad repair in UAE. We have our iPad service center in Dubai, Abu Dhabi and Alain. Book your iPad repair though our website today and let us take care of it from there.
AirPods are Apple’s completely wire-free headphones, which look a bit like the Apple EarPods from older devices, but without the cables. AirPods come with the AirPods Charging Case, which is used for both charging and storage purposes so the AirPods don’t get lost. The Charging Case is about the size of a container of dental floss, so it is easy to keep it in your pocket. A Lightning port at the bottom helps the AirPods and the case be charged with the Lightning cables, and the wireless charging case helps you charge with a Qi wireless charger.
But like anything in this world, they aren’t without their fair share of faults. If you just have a feeling something is not working quite right, we at Sharaf Dg Apple Authorize service center will help you diagnose and fix it. The most common AirPods problems are right here:
AirPod Paring Problem – If you are running into issue where your AirPod is not connecting to your phone or Tablet , the first thing you should do is to put them back in the charging case , wait for around 10 sec , then take them back and pop them in your ears again.
If it does not work the next step is to turn Bluetooth on and off your phone or tablet. In all but most unusual cases, this should be resolved. If it still does not get fixed, we are here to help you rectify the issue
Apart from the issue mentioned above there are other list of issues that you might come across like
AirPods Call drops
AirPods Audio issues or static
AirPods Android Volume trouble (if you are using your AirPod with an Android device)
Our Apple certified technicians are there to help you diagnose all small and big issues.