Brands Accepted for Trade In at DG Help
At DG Help, we accept only selected top-performing and trusted brands for Trade In to ensure the best value and quality for our customers. Whether you’re planning a mobile phone trade in, laptop trade in, or TV trade in, here’s a detailed list of eligible brands for each category:
What Devices Can You Trade In?
We accept a wide range of electronics for Trade In:
How Does the Trade In Process Work?
At DG Help, trading in your old device is easy, flexible, and rewarding. We offer two simple trade in options — whether you want to do it instantly in-store or conveniently from your home.
Prefer a more convenient route? Use our Trade In Later process with free home pickup:
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Visit any Sharaf DG store — with or without your old device.
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Get your device evaluated in-store or scan the self-service QR code to check its value.
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Authorize your credit card for the quoted trade in amount and any applicable cashback.
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You’ll receive a discount voucher right away to use on your new purchase.
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Post-purchase, you’ll receive an email confirmation to schedule your home pickup.
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Our team will contact you to arrange pickup at your convenience.
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During pickup, our technician will recheck the device condition on-site.
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Once collected, the credit card hold is released — simple, secure, and stress-free.
🛋️ Trade in without leaving your home — your upgrade made effortless!
Why Trade In Your Old Device with DG Help?
Here’s why we are the most trusted partner for Trade In in Dubai and across the UAE:

Why Trade In Your Old Device with DG Help?
Here’s why we are the most trusted partner for Trade In in Dubai and across the UAE:
A. Trade-In program lets you exchange your old devices, often electronics gadgets, for voucher towards a new purchase.
A. “Trade-In” can provide value for items you no longer use. It’s an eco-friendly option, preventing waste, and it also helps you save money on your next purchase.
A. Absolutely! We always recommend that you back up your data and perform a factory reset to erase personal details before trade in. This ensures your data’s security.