Frequently Asked Questions

Where are the HP Service center located?

What are the operating hours of HP service center?

HP Service Centers are open 365 days a year from 10 am to 10 pm.

Is the HP service Center open all 7days in a week?

Yes, HP Service Center works 365 days, 7 days a week, from 10:00AM to 10:00PM.

Is the HP service Center open during public holidays?

Yes, HP service center operates on public holidays, 365 days, 7 days a week, from 10:00AM to 10:00PM.

How long does it take to repair my HP Laptops?

We can repair the HP Laptops in 1 hour*
* subject to availability of part

I have forgotten my password for my HP Desktop PC, can HP help me reset it?

If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten. HP strongly recommends creating a password reset disk to enable you to reset your password in case it is forgotten. If you do not have a password reset disk and can’t remember your password, you will be directed by HP support to perform a full recovery to original factory conditions and will lose any data that was not backed up to an external location.

How can I identify the Hardware Failure without going to the service center?

HP provides diagnostic software for testing hardware components on your computer and confirm hardware failures.
Start with the Fast Test to quickly identify hardware issues. If the test finds no errors but your computer still exhibits symptoms of a hardware problem, visit Sharaf DG HP authorized service center.