Yes. DG Help is the officially authorized service center for Apple, Samsung, HP, Lenovo, ASUS, and Huawei in the UAE. Our technicians are factory-trained and we use 100% genuine parts, so your manufacturer warranty always remains valid.

Most repairs are completed the same day. Common fixes like screen replacements and battery swaps can take as little as 1–2 hours at our dedicated service centers. Complex repairs may take longer and our team will inform you upfront.

No appointment needed. You can simply walk into any of our 21 Sharaf DG drop-off locations across Dubai, Abu Dhabi, Sharjah, and Al Ain — 365 days a year.

Absolutely. We accept all major warranty and care programs including AppleCare+, Samsung Care+, HP Care Pack, and Huawei Care+. Just bring your device and proof of your warranty plan — we handle the rest.

We repair iPhones, iPads, MacBooks, Samsung Galaxy phones and tablets, HP/Lenovo/ASUS laptops, Huawei devices, smart TVs, and home appliances like washing machines and refrigerators.

Yes! DG Help offers a Trade In program where you can exchange your old Apple, Samsung, HP, Lenovo, ASUS, Huawei, OnePlus, Oppo, or Xiaomi device for value. Simple, transparent, and completed within 7 working days.

Yes. We offer professional installation services for TVs, AC units, and home appliances. Our certified technicians are available across the UAE — book online and we'll come to you.

Track your repair anytime at dghelp.com/track-your-order or call us at 600 502 034.