Expert Device Repairs
You Can Trust.
DG Help is the official tech arm of Sharaf DG — delivering certified repair services for mobiles, laptops, tablets, home appliances and more across 21 locations in the UAE.
We repair them all.
Official authorized service partner for leading technology brands in the UAE — handling both in-warranty and out-of-warranty repairs.
we can fix it.
From smartphones and laptops to iPads and smartwatches — our certified technicians handle all devices with precision and care.
for all tech problems.
One place. Every brand. Every device. From repair and installation to trade-in and data recovery — DG Help has you covered, always.
Authorized Service Centers
Officially authorized by Apple, Samsung, HP, Lenovo, ASUS & Huawei. Your warranty stays valid, always.
Same Day Repair
Most repairs completed the same day. Walk in, get it fixed, walk out — no long waiting times.
Genuine Parts Only
We use 100% original manufacturer parts only — never cheap substitutes that could damage your device.
Certified Technicians
Factory-trained, certified engineers with years of hands-on experience across all major brands and devices.
Open 10AM – 10PM Daily
Open 365 days a year, 10AM to 10PM. No appointment needed — just walk in whenever suits you.
Free Diagnosis
Not sure what's wrong? Our technicians will diagnose your device for free before any repair begins.
Free Pickup & Delivery
Can't make it to a store? We offer free pickup and delivery so your repair is handled without leaving home.
Professional Installations
Expert TV mounting, AC installation, and home appliance setup — our certified team comes to you.
Our technicians are trained to handle the most common device issues quickly, using genuine parts and industry-leading tools.
Getting your device repaired with DG Help is simple, transparent and completely hassle-free.
Book a Repair
Select your device and issue online or walk in to any Sharaf DG location — no appointment needed.
Free Diagnosis
Our certified technician evaluates your device and gives you a clear, transparent quote upfront.
Expert Repair
Your device is repaired using 100% genuine parts by factory-trained, authorized technicians.
Quality Check
Every repaired device passes a rigorous multi-point quality test before being returned to you.
Collect or Deliver
Collect in-store or have your device delivered back to your door — whichever is easiest for you.
people across UAE
"Took my Samsung S23 Ultra in with a cracked screen. They said 2 hours max — done in 1 hour. Truly amazing service!"
"Very good service. Manavalan was very professional in Samsung customer service. I was very happy with his support and overall experience."
"Happy with the quick service at Samsung Abu Dhabi Mall. Truly appreciate the excellent service from Mr. Pukar — very professional."
We've got answers.
Everything you need to know about repairs, warranty, trade-ins and more.
Yes. DG Help is the officially authorized service center for Apple, Samsung, HP, Lenovo, ASUS, and Huawei in the UAE. Our technicians are factory-trained and we use 100% genuine parts, so your manufacturer warranty always remains valid.
Most repairs are completed the same day. Common fixes like screen replacements and battery swaps can take as little as 1–2 hours. Complex repairs may take longer and our team will inform you upfront with a clear timeline.
No appointment needed. Simply walk into any of our 21 Sharaf DG drop-off locations across Dubai, Abu Dhabi, Sharjah, and Al Ain — open 365 days a year, 10AM to 10PM.
Absolutely. We accept all major warranty and care programs including AppleCare+, Samsung Care+, HP Care Pack, ASUS 2-Year Perfect Warranty, and Huawei Care+. Just bring your device and proof of your plan — we handle the rest.
Yes. All repairs at DG Help use 100% genuine, manufacturer-approved parts only — never cheap substitutes. This ensures your device performs exactly as intended and your warranty status remains fully intact.
Yes. DG Help offers free pickup and delivery across the UAE. Book online, we collect your device, repair it at our service center, and return it to your doorstep — completely hassle-free.
Yes! DG Help offers a Trade In program where you can exchange your old Apple, Samsung, HP, Lenovo, ASUS, Huawei, OnePlus, Oppo, or Xiaomi device for value. Simple, transparent, and completed within 7 working days.
Track your repair anytime at dghelp.com/track-your-order using your repair reference number. You will also receive SMS and email updates at each key stage of the process.
Drop off at the nearest Sharaf DG store — no appointment, open daily 10AM–10PM, 365 days a year.
Times Square Center
Dubai
Authorized Service CenterDubai Mall
Dubai
Sharaf DG StoreMall of Emirates
Dubai
Sharaf DG StoreMirdif City Center
Dubai
Sharaf DG StoreIbn Battuta Mall
Dubai
Sharaf DG StoreDubai Hills Mall
Dubai
Sharaf DG StoreDeira City Center
Dubai
Sharaf DG StoreBurJuman Center
Dubai
Sharaf DG StoreMeena Bazaar
Bur Dubai
Sharaf DG StoreMankhool
Dubai
Sharaf DG StoreAbu Dhabi Mall
Abu Dhabi
Authorized Service CenterAl Wahda Mall
Abu Dhabi
Sharaf DG StoreDalma Mall
Abu Dhabi
Sharaf DG StoreMushrif Mall
Abu Dhabi
Sharaf DG StoreSharjah City Center
Sharjah
Sharaf DG StoreMega Mall Sharjah
Sharjah
Sharaf DG StoreAjman City Center
Ajman
Sharaf DG StoreCity Center Al Zahia
Sharjah
Sharaf DG StoreAl Ain Mall
Al Ain
Authorized Service CenterJimi Mall
Al Ain
Sharaf DG StoreWalk out repaired.
No appointment. No waiting. 21 locations open 10AM–10PM every day of the year.